Privacy Policy

1. Introduction

Zimax Networks LC ("Zimax", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products and services.

2. Information We Collect

2.1 Information You Provide

• Account registration information (name, email, organization)
• Contact form submissions
• Support requests and communications
• Evidence submissions (for SecAI Radar)

2.2 Automatically Collected Information

• Usage data and analytics (pages visited, features used)
• Log data (IP addresses, browser type, timestamps)
• Cookies and similar tracking technologies

2.3 Runtime Data (ctxeco)

When using ctxeco, we process MCP request/response data, policy decisions, and audit logs. This data is stored securely and is only accessible to your organization.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Process transactions and manage accounts
• Send administrative information and updates
• Respond to inquiries and provide support
• Monitor and analyze usage patterns
• Detect, prevent, and address security issues
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Public Trust Hub: SecAI Radar public scores and basic metadata are publicly visible (see Data Handling section)

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Enterprise customers may have specific retention requirements outlined in their service agreements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent (where applicable)

To exercise these rights, please contact us at privacy@zimax.net.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookies through your browser settings, though this may affect functionality.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take steps to ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@zimax.net
Website: Contact Form